Privacy Policy

1. Information we collect

Depending on the features you use, we may collect:

• Account details such as your name, email address, mobile number, user ID, encrypted credentials, and account status.
• Service records such as login sessions, device information, notification state, analysis usage, access tier, invitation or activation codes, and support history.
• Optional contact-matching information only after you choose the feature and grant device permission. Contact names and raw phone numbers are not made visible to VANG Alpha staff for matching; matching identifiers are transformed before comparison.
• Technical information needed for security, reliability, fraud prevention, and diagnostics, including IP address, timestamps, and error logs.

2. How we use information

• Create, verify, secure, and support your account.
• Deliver published market research, analysis access, notifications, and other requested features.
• Apply account allowances, access tiers, invitations, and customer-support changes.
• Protect the service, investigate abuse, resolve disputes, and comply with applicable legal obligations.
• Improve performance, accessibility, and product reliability.

VANG Alpha does not sell personal information.

3. Permissions and your choices

Notifications and Contacts are requested separately and only when you choose to enable them. You can deny or revoke either permission in your device settings. Disabling Contacts stops future contact matching on that device. Essential account and security messages, such as email verification and password reset messages, are sent when requested or required to operate your account.

4. Service providers and data transfers

We use service providers for infrastructure, transactional email, security, app distribution, and operational support. These providers process information only for the services they supply to us and under their applicable contractual and security obligations. Information may be processed in countries other than your own, with safeguards appropriate to the service and applicable law.

5. Security and retention

We use access controls, encryption in transit, protected credentials, logging, and operational separation to reduce risk. No system is completely secure. We retain information only as long as reasonably necessary for service delivery, security, support, dispute handling, and legal or regulatory requirements.

6. Your privacy choices

You may contact VANG Alpha support if account information needs to be corrected or if you have a question about your personal information. You can also turn optional Contacts and notification permissions on or off in your device settings.

7. Children

VANG Alpha is not directed to children under 18. We do not knowingly create accounts for children. If you believe a child has provided personal information, contact us through the official support channel.

8. Market information

Market research and market-data content are not personal information. VANG Alpha may use authorized data providers and internally published research to operate its research features. Those materials are presented for informational purposes and are not investment advice.

9. Changes and contact

We may update this policy as the service changes. The effective date above identifies the current version. Privacy and account requests may be submitted through the support contact displayed in the VANG Alpha app or official app-store listing.